Effective VR Caseload Management: (Part 2)
Ethical Concerns and Cultural Competency in Caseload Management

Case management is a systematic process merging counseling and managerial concepts and skills through the application of techniques derived from intuitive and researched methods, thereby advancing efficient and effective decision-making for functional control of self, client, setting, and other relevant factors for anchoring a proactive practice.

This webcast identifies best practices for ethical decision-making and multicultural considerations.

View the Archive

  1. This webcast originally aired on December 7, 2016, from 3:00 – 3:45 p.m. (ET) at this link https://www.youtube.com/watch?v=BbULHUPyJ60&feature=youtu.be. If YouTube is blocked on your computer, you may also view the archive at this link http://sedl.adobeconnect.com/ethical/.

    Tips for Optimal Viewing:

    • To increase volume, turn up the volume on your computer and use the volume bar on bottom left side of the YouTube video window.
    • Captioning is available by selecting the "CC" option on the bottom right side of the video window. Click on "Options" to change the font, size, and color of the captions.
    • Additional tools on the bottom right side: “Settings" increase the video quality; "Theater mode" (default)/"Full screen.”

    Accessibility: Closed captioning will be available for this webcast. If you have other accessibility requests, please email KTwebcasts@air.org

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About the Presenter

Photo of Christina Dillahunt-Aspillaga

Christina Dillahunt-Aspillaga received her PhD in Rehabilitation Science from the University of Florida. She is a Certified Rehabilitation Counselor (CRC), a Certified Vocational Evaluator (CVE), a Certified Life Care Planner (CLCP), and a Certified Brain Injury Specialist Trainer (CBIST). Christina is employed as an Assistant Professor in the Department of Child and Family Studies, Rehabilitation and Mental Health Counseling program in the College of Behavioral and Community Sciences at the University of South Florida, Tampa. Christina is currently working as WOC Research Associate at the (CINDRR) James A. Haley Veterans Hospital. She is the former State Director of Family Programs and Services for Brain Injury Association of Florida, Inc. Her research areas include employment for persons with disabilities with an emphasis on Traumatic Brain Injury (TBI). Other interests include family and community support, caregiving, and community re-integration for civilians and Veterans with TBI.


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